The Smarter CEO :: Adam Arnold's work - life blog

BT and customer service awards

Year after year British Telecom (BT) pick up awards based on customer service. Who is casting these votes?

I have wasted 100s of hours speaking to BT Customer Services and the following video could so easily have been me on MANY occasions:

If this hasn’t put you off, feel free to sign up to BT Total Broadband using the banner below :)

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